If you are not 100% satisfied with your purchase at the counter, we will accept gladly return for a full refund. You can return the prescription from the tour up to 30 days from the date of purchase without incurring additional expenses. The products must be intact, in the same condition as you have received them and in the original packaging. If there is a problem with your product, don’t worry about shipping it back to manufacturer, so we’ll assume we are there for you.